The provider is not responsible for the quality of subscriber’s telephone line. The subscriber must repair the telephone line either at his expense or via the ATS.
You can pay via Internet, pay points, Customer Services and POS terminals there, dealer points, as well as using payment cards.
In order to check his tariff package, a subscriber must apply to Dealer or Customer Office with his identity card and his balance must be filled to the amount corresponding to the new tariff plan of the subscriber.
- Dynamic IP (changeable address) and Static IP (unchangeable address)
Static IP is an unchangeable address and the monthly subscription fee is AZN 5.
A subscriber can check his/her balance on personal cabinet, by calling Subscriber Service 159 in İVR system, or by operator of this Call service.
If a subscriber wishes to suspend the ADSL internet service, he (she) must apply to Dealer or Customer Services Offices in a written form. The balance freeze for 30 days is 3 AZN, for 60 days 6 AZN and for 90 days 10 AZN.
In the absence of money on the user’s balance, the service suspends automatically and the account remains active within the next 22 days. If the user does not pay the fee within this period, the contract shall be terminated. Reconnection after the termination of the contract shall be paid. The fee for connection to services again is 5 AZN.
Connection is provided within 7 (seven) working days after conclusion of a contract.
Subscriber’s identity card, as well as an identity card or a copy of it of a person in whose name the telephone number is registered.
Monthly subscription fee
|Choose a channel package||Number of TV services|
|Standart 112 TV channels|
|143 TV channel|
|Premium 129 TV channels|
|Standart+4K 123 TV channels|
|Premium+4K 140 TV channels|
|Choose your speed||Speed (Mbit/sec)|
|Monthly amount||0 AZN|
|Discount price||0 AZN|